Traditional style interviews could soon become a thing of the past and the next job you apply for could see you coming face to face with artificial intelligence (AI) robot as part of the interview process.
Using chatbots and intelligent software and machine learning, some companies are analyzing potential employees through a video interview with a robot first before inviting them on to the next stage.
Three such companies that are experimenting with AI in this way are Marriott, Unilever, and HotTopic.
While this chatbot isn’t exactly groundbreaking AI it is a step in the right direction.
HotTopic uses AI to vet its potential employees and will start to introduce chatbots to the company next year. “At the end of the day, we want to hire the most qualified person for the role,” says the head of retail at HotTopic, Johnny Sanchez.
He says that using AI takes away all the biases that you’d get from humans such as someone hiring a person because they went to school with them or liked their name.
Like HotTopic, Unilever is also using AI as part of its interview process.
First, the candidates have to complete a number of different job aptitude assessment games on an AI-driven platform to decide which jobs they are most suitable for.
They’re then asked a series of scripted questions via a recorded video interview using technology provided from HireVue.
Once that’s been done the AI analyses the candidates answers including facial expressions and the tone of their voice, to see who would be the best person for the job.
According to HireVue’s chief technology officer, Loren Larsen, the AI software can review thousands of video interviews per day.
Compared to the 10 video interviews a human could carry out in one day, that’s pretty amazing.
Once the AI has successfully analyzed the video it can shortlist potentials and forward them on to the manager to review further.
Unilever has benefited from this greatly as previously it was only able to cover a few schools with college recruiting program.
Now, it can cover as many as it wants to. So far the company’s saved more than 50,000 work hours in time, employing the latest 800 recruits for its Futures Leaders Programs.