Home General Enterprise Adoption of AI Increased by 270%

Enterprise Adoption of AI Increased by 270%

According to Gartner, 37% of enterprise companies have currently embraced AI.

This shows that the business world is taking a keen interest in how AI adoption can deliver a return on investment, as the number of organizations implementing such technologies has increased by 270% in the last four years.

Recently, Gartner revealed that artificial intelligence (AI) adoption has tripled in the past year alone, with approximately 37% of companies currently implementing artificial intelligence in some form.

According to Gartner’s 2019 CIO survey, artificial intelligence (AI) is now being used in multiple applications.

In this particular context, artificial intelligence is not related to the creation of ‘true,’ self-conscious AI.

MORE: Early AI Adopters Report Big Returns According to New Report

MORE – Data Science – 8 Powerful Applications

Instead, the technology can be referred to as an umbrella phrase for a wide range of applications such as machine learning, automatic Big Data analysis, cognitive computing, natural language processing (NLP), and image recognition among others.

“If you are a CIO and your organization doesn’t use AI, chances are high that your competitors do and this should be a concern,” says Chris Howard, research vice president at Gartner. “We still remain far from general AI that can wholly take over complex tasks, but we have now entered the realm of AI-augmented work and decision science — what we call ‘augmented intelligence.”

The survey, which is based on the replies drawn from more than 3,000 CIOs across various industries, suggests that artificial intelligence will grow into a critical part of future business strategies irrespective of the sector.

In total, 52% of all telecommunications companies, for instance, are currently deploying chatbots powered by AI in a bid to augment customer services and experiences.

The survey indicates that 49% of businesses are now altering their enterprise models to adopt and integrate novel technological solutions across their supply chains and internal processes.

Nonetheless, artificial intelligence is still far from being the answer to each organization’s problem.

With the industry still in its infancy stage, it is suffering from what Gartner refers to as “AI talent” skill shortage that is unlikely to be solved until artificial intelligence technologies mature.

“What we see here is a milestone in the transition to the third era of IT, the digital era,” said Andy Rowsell-Jones, the VP and analyst at Gartner. “Initially, CIOs were making a leap from IT-as-a-craft to IT-as-an-industrial-concern. Today, […] digital initiatives, along with growth, are the top priorities for CIOs in 2019. Digital has become mainstream.”

ManpowerGroup’s recent report suggests that fear relating to ‘robots taking our jobs’ might be exaggerated, with 87 per cent of entities planning to maintain or increase employee numbers upon the adoption of automation.

The research also revealed that only 8% of Global 2000 organizations were cutting some jobs after integrating AI, automation, or robots, while the rest claimed that such technologies were creating new jobs.

In similar news, Facebook recently announced its collaboration with the Technical University of Munich to develop an AI ethics research center.

Facebook said that the Institute for Ethics in Artificial Intelligence, which was funded by a $7.5 million initial investment, will “advance the growing field of ethical research on new technology and will explore fundamental issues affecting the use and impact of AI.”

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KC Cheung
KC Cheung has over 18 years experience in the technology industry including media, payments, and software and has a keen interest in artificial intelligence, machine learning, deep learning, neural networks and its applications in business. Over the years he has worked with some of the leading technology companies, building and growing dynamic teams in a fast moving international environment.
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